Terms of Service

Last updated: August 13, 2026

1. Agreement

By purchasing any product or service from Xeoz Digital ("we," "us"), you ("Client") agree to these Terms of Service. These terms govern all engagements regardless of the offer tier purchased.

2. Services Offered

Xeoz Digital provides organic revenue infrastructure services including, but not limited to:

  • Organic Revenue Gap Reports (one-time diagnostic)
  • 90-Day Organic Revenue Sprint (fixed-scope project)
  • Authority Builder Retainer — Growth & Scale tiers (ongoing monthly)
  • Topical Authority Content OS (one-time strategy document)
  • AI Citability Layer add-on (monthly)
  • Revenue Share Partnership (performance-linked monthly)

3. Scope of Services per Tier

3A. Gap Report — What's Included

  • Revenue baseline analysis (Shopify organic, GSC clicks, SEMrush traffic value)
  • Technical SEO audit (top 10 priority issues)
  • Topical coverage gap vs 3 named competitors
  • AI Citability Score (manual ChatGPT/Perplexity check)
  • 90-day roadmap document
  • One 20-minute personal Loom walkthrough video

Explicitly NOT included: Any implementation, code changes, content writing, link building, or any work beyond the diagnostic document.

3B. 90-Day Sprint — What's Included

  • Full technical SEO implementation (per audit findings)
  • Complete topical authority map for primary product category
  • Brand content DNA document
  • 3 collection pages fully built and optimized (Month 1)
  • 12 topical cluster articles published (6 in Month 2, 6 in Month 3)
  • Internal linking architecture built
  • Baseline and end-of-sprint ROI reports

Explicitly NOT included: Paid advertising, social media management, email marketing, link building (unless Authority Link Placement add-on is purchased), video production, graphic design beyond SEO-required assets.

3C. Authority Builder Retainer — Monthly Scope

Growth Tier ($3,500/mo):

  • 6 topical cluster articles per month
  • 2 collection page optimizations per month
  • Internal linking maintenance
  • Monthly ROI Report (organic revenue + GSC clicks + traffic value)

Scale Tier ($5,000/mo):

  • 10 topical cluster articles per month
  • 4 collection page optimizations per month
  • Digital PR outreach (2 health publication targets per month)
  • Quarterly strategy review call (60 minutes, client-initiated)
  • Monthly ROI Report

Explicitly NOT included in any retainer: Any work outside the above scope. If the client requests additional work not listed, Xeoz Digital will provide a separate quote. Scope increases do not occur without written agreement.

4. Payment Terms

  • All payments are due upfront before work begins. No work commences on a given month until payment for that month is confirmed.
  • Gap Reports and one-time products: full payment at checkout via Whop.
  • Sprint and Retainer: invoiced monthly, NET-7 (payment due within 7 days of invoice). Default payment via Whop or ACH bank transfer.
  • Late payments (beyond NET-7) result in a pause of all deliverables until the account is current. A $150 late fee applies after 14 days past due.
  • Revenue Share Partnership: base monthly payment ($1,500) is due on the 1st of each month; performance fee (15% of organic revenue growth above baseline) is calculated and invoiced on the last day of each month, due NET-7.

5. Cancellation Terms

  • Gap Report: Non-cancellable after delivery. Refund eligibility per Refund Policy.
  • 90-Day Sprint: Non-cancellable once work begins. Full balance remains due per payment schedule.
  • Retainer (Growth & Scale): Minimum 3-month commitment. After Month 3, cancellation requires 30 days written notice before the next renewal date. The current month is non-refundable.
  • Revenue Share: Either party may terminate with 30 days written notice. Performance calculations are finalized for all completed months.

6. Client Responsibilities

The client agrees to:

  • Provide Google Search Console (view-only) and Google Analytics 4 (read-only) access within 7 days of onboarding
  • Approve or reject submitted content within 48 hours of submission. Unapproved content after 48 hours is considered approved and counts toward the monthly deliverable count.
  • Not change the site's URL structure, platform, theme, or make significant technical changes without coordinating with Xeoz Digital at least 7 days in advance. Damages resulting from uncoordinated changes are the client's sole responsibility.
  • Maintain at least one internal person capable of implementing developer-ready instructions provided in technical deliverables

7. Intellectual Property

  • Content delivered to client (articles, collection page copy, technical implementation notes): Full ownership transfers to client upon receipt of full payment for that month's invoice.
  • Xeoz Digital methodology (topical authority framework, proprietary systems, AI prompts, internal tools, scoring models): Remains the exclusive intellectual property of Xeoz Digital. The client receives a license to use the outputs, not the underlying methodology.
  • Client data and brand assets: Remain the client's property at all times. Xeoz Digital has no claim to client's content, brand, data, or business.

8. Confidentiality

Xeoz Digital agrees not to disclose any non-public business information provided by the client (revenue figures, competitor strategies, product margins) to third parties without written consent. This obligation survives termination for 2 years. A mutual NDA is available for signature upon request prior to engagement.

9. No Guarantee of Specific Rankings

SEO results depend on many factors outside Xeoz Digital's control (Google algorithm changes, competitor activity, client-side technical changes). We do not guarantee specific keyword rankings or traffic numbers. The Gap Report guarantee (§1 of Refund Policy) and Retainer soft guarantee (§3 of Refund Policy) represent the full extent of our performance guarantees.

10. Limitation of Liability

Xeoz Digital's total liability for any claim arising from services shall not exceed the total amount paid by the client in the 3 months immediately preceding the claim. We are not liable for indirect, incidental, consequential, or punitive damages including lost profits or lost revenue.

11. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of Delaware, United States. Any disputes shall first be attempted to be resolved through good-faith negotiation within 30 days. If unresolved, disputes shall be submitted to binding arbitration in Delaware under the rules of the American Arbitration Association (AAA). Class action waiver applies.

12. Modifications

We may update these Terms. Continued use of our services after notification constitutes acceptance. Active clients will be notified via email of material changes with 14 days advance notice.

13. Contact

Xeoz Digital
Email: jo@xeoz.digital